Privacy Policy
Last updated: August 2026
Lucy Manchester operates this website and store, including all related information, content, features, tools, products and services (the "Services"), to provide you with a secure and enjoyable shopping experience.
Lucy Manchester is powered by Shopify, which enables us to provide our Services. This Privacy Policy explains how we collect, use and disclose your personal information when you visit our website, make a purchase, create an account or contact us.
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
Personal Information We Collect
Depending on how you use our website, we may collect:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment information
- Order history
- Wishlist and shopping cart activity
- Account information
- Customer support communications
- Device information
- IP address
- Browser information
- Website usage information
- Cookies and similar technologies
How We Use Your Information
Your personal information is used to:
- Process and fulfil your orders
- Deliver your purchases
- Process payments securely
- Provide customer support
- Improve our website and shopping experience
- Send order updates
- Prevent fraud and protect our customers
- Comply with legal obligations
- Send marketing communications (only where permitted)
Sharing Your Information
We only share your information where necessary, including with:
- Shopify
- Payment providers
- Shipping partners
- Customer support providers
- Analytics providers
- Marketing partners (where legally permitted)
We never sell your personal information.
Shopify
Our website is hosted by Shopify.
Information submitted through our store may be processed by Shopify to operate, improve and secure our Services.
For more information, please refer to Shopify's Privacy Policy.
Cookies
Lucy Manchester uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Personalise your shopping experience
- Deliver relevant advertising where permitted
You may manage your cookie preferences through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Request a copy of your data
- Restrict processing
- Withdraw consent
- Object to certain processing activities
- Opt out of marketing communications
To exercise any of these rights, please contact us.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children.
International Transfers
Your personal information may be processed outside your country of residence where necessary to provide our Services.
Where required, appropriate safeguards are implemented to protect your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:
Lucy Manchester
Website: lucy-manchester.com
Email: support@lucy-manchester.com
Lucy Manchester acts as the data controller for your personal information where applicable.